Terms of use

General Regulations for Use

Article 1 (General provisions)

  1. Beauty Garage and its group companies (hereinafter referred to as the “Company”) hereby stipulate as follows general regulations for use (hereinafter referred to as the “Regulations”) concerning the use of each of the services (hereinafter referred to as the “Services”) that are provided through the website that is owned and operated by the Company (hereinafter referred to as the “Site”).
  2. The Regulations will apply across the board for all of the Services that the Company provides, and they stipulate matters for which a customer who accesses the Site or uses the Services (hereinafter referred to as the “User”) should comply.
  3. In addition to the Regulations, if there are individual regulations or guidelines that are stipulated for each Service (hereinafter referred to as the “Individual Regulations, etc.”), the Regulations and the Individual Regulations, etc., will be combined to comprise one set of regulations.
  4. When the User uses the Services, he or she will follow the Regulations, as well as the stipulations of individual regulations, regulations that are subordinate to the Regulations, rules, guidelines, and help (hereinafter collectively referred to as the “Other Use Regulations, etc.”).
  5. Even if it is judged that a portion of provisions that are stated in the Regulations or the Other Use Regulations, etc., is invalid based on a law or ordinance, the other provisions that are stated in the Regulations and the Other Use Regulations, etc., will be valid.
  6. Even if a portion of the provisions that are stated in the Regulations or the Other Use Regulations, etc., become invalid or are canceled in relation to a certain User, the matters that are stated in the Regulations and the Other Use Regulations, etc., will be valid in relation to other Users.
  7. At the time the User uses the Services it will be deemed that he or she agreed to the Regulations.

Article 2 (Use of the Services)

  1. The User is to follow all related laws and ordinances, etc. when using the Services.
  2. In the event that the Services will be used, it will be necessary for the User to prepare, appropriately install, and operate, at his or her own liability and expense, the necessary equipment, software, and means of communication. The Company will not be involved in any way for the User to access the Site or in the preparation or methods of using the Services.
  3. The Company gives permission for the User to use the Services that are provided by the Company, but it will not make any guarantees for the reliable provision of the Services or access results.
  4. In the event that the Company has judged that it is necessary to notify the User for use of the Services provided by the Company, it will notify the User by display on the Site, notification by e-mail, or another method that the Company judges as appropriate.
  5. Depending on the content of the Services that are provided, the Company will give various warnings or displays for the purpose of the content’s ethics or protection of various rights, and the User is to understand and follow that.

Article 3 (Changes of the Services)

  1. For all of the Services provided by the Company, the Company may add, change, suspend, or discontinue the Services without notifying the User in advance. Even in the event that the Company added, changed, suspended, or discontinued the Services, it will not bear any liability whatsoever to the User. Changes in the Services will also include restriction of the Services for the User.
  2. Of the information content that is provided on the Site (hereinafter referred to as the “Content”), the Company will not bear an obligation to save any of the Content that was provided by the User or an obligation to forward to the User or a third party unread or unsent messages.

Article 4 (Interruption or Suspension of provision of Services)

  1. In the event that any of the reasons below applies, the Company can, without notifying the User in advance, temporarily interrupt or suspend provision of a portion or all of the Services provided by the Company.
    (1) When maintenance, inspection, or an update (irrespective of whether it is regular or urgent) will be conducted for equipment or a system for the purpose of providing the Site or the Services

    (2) When provision of the Services is difficult because of force majeure such as a fire, power outage, or natural disaster

    (3) When service will not be provided by a type-1 telecommunications operator

    (4) When the Company has judged that it is necessary to temporarily interrupt or suspend the Services for an operational or technical reason, or when it has judged that the Company’s provision of the Services is difficult because of an unforeseen situation

  1. Irrespective of the provisions of the previous clause, in any case, the Company can cancel the provision of the Services by notifying the User one month in advance.

Article 5 (Copyrights and Trademark rights)

  1. Unless individual and particular clear indication has been made, the copyrights related to all content of the Content that the Company provides on the Site will attribute to the Company. Therefore, the use, duplication, and alteration without permission are prohibited, excluding cases that are particularly stipulated in law.
  2. The Company’s company name and logo marks that are stated or displayed on the Site are the trademarks or registered trademarks of the Company. Therefore, excluding cases that are particularly stipulated by law, any use without permission is prohibited.

Article 6 (Property rights)

  1. Of the Content, individual pieces of information (data), and aggregations of information (data) that are included on the Site or in advertisements (hereinafter collectively referred to as the “Content, etc.”), excluding the Content, etc., that was provided by the User, the property rights related to the Content, etc., (including intellectual property rights that are protected by a law or ordinance related to intellectual property rights, such as the Copyright Act, the Trademark Act, or the Design Act; hereinafter referred to as the “Property Rights”) attribute to the Company, the business partners providing the relevant Content, etc., to the Company (hereinafter referred to as the “Business Partners”), or the advertisers.
  2. Except in cases in which prior written consent has been obtained from the Company, the Business Partner, or the advertiser that has the Property Rights for the Content, etc., (excluding what the User provided), the User agrees to not duplicate, publicly disclose, transmit, distribute, transfer, loan, translate, adapt, license, reprint, or reuse the Content, etc., (excluding what the User provided, and irrespective of whether it is for a portion or all of the Content, etc.). In addition, the User will agree in advance that, in the event that the User has violated this clause, the Company will have the right to prohibit duplication, public disclosure, transmission, distribution, transfer, loan, translation, adaptation, licensing, reprinting, or use of reutilized items (use) of the relevant Content, etc., and the right for the Company to claim the amount equivalent to the profits the User obtained through such actions.

Article 7 (Links)

  1. In the event that links are made from the Site to websites other than the Site (hereinafter referred to as the “Other Sites”), it does not mean that the Company recommends the use of the Other Sites or their posted content and, unless there are particular clear statements, it does not mean that there is a special relationship or any kind of partner relationship between the Other Sites or their operators and the Company.
  2. The Other Sites to which links are made from the Site or that make links to the Site are each managed and operated at the liability of the operators of the Other Sites, which differ from the Company. Therefore, when using the Other Sites please follow the Other Sites’ conditions for use. The Company does not make any guarantees about the content of the Other Sites, and it will not bear liability for any damage associated with such use.
  3. Even if the User incurred damage by making a link to the Site from another Site operated by the User, the Company will not bear any liability whatsoever.

Article 8 (Handling of personal information)

  1. Personal information, such as the name and e-mail address that are obtained from the User when the Services are used, will be handled according to the separately stipulated Privacy Policy.
  2. The Company may record an access log of the IP address of a User who used the Services provided by the Company and posted a message, and the date and time when a post was made from that IP address.
  3. In cases that fall under one of the items below, the Company may disclose information of the User who conducted the relevant post that is retained by the Company (name, address, e-mail address, telephone number, etc.) and the access log.
    (1) When the User has agreed to the disclosure

    (2) When a request for disclosure or an inquiry has been received from a public institution, such as an investigation agency, court, consumer life center, or bar association, based on a valid reason in accordance with legal procedures

    (3) When a third party that alleges that it incurred damage because of a post by the User and has requested disclosure based on the Act on the Limitation of Liability for Damages of Specified Telecommunications Service Providers and the Right to Demand Disclosure of Identification Information of the Senders

Article 9 (About the Content that was sent to the Company)

  • The Services that are provided by the Company include Services through which an unspecified large number of the Users can access the Content that the Users have sent, such as users’ comment pages. In the event that a User sent (delivered) the Content to such a Service that an unspecified large number of Users can access, it will be deemed that the User permanently licensed to the Company, free of charge, the rights to exclusively use (including duplication, public disclosure, transmission, distribution, transfer, loaning, translation, and adaptation) the relevant Content within and outside Japan (including sublicense rights). In addition, the User will not exercise the moral rights of an author.

Article 10 (About compensation for the Company)

  • Concerning the Content that the User sent to a users’ comment page, the User will resolve, at his or her own expense and liability, all complaints and claims that arise due to or in relation to the User’s use of the Services, the User’s connection to the Services, the User’s violation of the Services, or the User’s right infringements against third parties. In addition, in the event that the Company incurred expenses in relation to handling the relevant complaint or request, or in the event that it paid a compensation payment, the User will bear the relevant expenses or compensation payment (including attorneys’ expenses that were paid by the Company).

Article 11 (Prohibited matters)

  • For use of the Site, actions that the Company judges as falling under one of the items below are prohibited, irrespective of whether or not there is deliberate intention or negligence by the User (these actions are prohibited irrespective of whether they were conducted by using any of the Company’s Services or functions). In the event that a prohibited matter was conducted, we may delete the relevant portion, suspend use of the Site, or revoke use qualifications without giving advance notice. In such a case, we do not accept any questions or complaints related to results of deletion or measures for suspension of use. Even in the event that, because of the User’s circumstances, it was not possible to confirm an e-mail from the Company, handling will be conducted according to these regulations for use.

    1. Antisocial actions

    (1) Actions that violate laws, ordinances, or public order and morals

    (2) Criminal actions or actions that give advance notice of, participate in, or foster criminal actions

    (3) Actions such as posting or registering information that includes content that is false or that may cause misunderstandings

    (4) Actions that place a burden on the server in excess of the scope of ordinary use, actions that may promote such actions, or other actions that hinder operation or provision of the Company’s Services or other Users’ use of the Services or that will cause such obstacles

    (5) Actions that infringe a third party’s intellectual property rights, such as industrial property rights (patent rights, trademark rights, design rights, or utility model rights), copyrights, or company secrets

    (6) Actions of infringing a third party’s reputation or honor, or infringing a third party’s privacy rights, portrait rights, or any other rights
    In such a case, for a third party, it will be irrespective of whether it is for an individual or a corporation, or a private individual or a public individual, and for specification of a third party it will be irrespective of the form of a statement or the means, such as a handle name, real name, or link to a user.

    (7) Actions of posting words or other expressions that have a possibility of glorifying, inducing, or promoting suicide, self-mutilation, or drug abuse

    (8) Actions of harassing a third party, irrespective of whether it is by stalking or another method

    (9) Actions of posting expressions that lead to discrimination based on ethnicity, race, gender, or age

    2. Obscenity, violent expressions, and actions for the purpose of meeting people online

    (1) Actions of posting nude photographs that have a high degree of exposure, including people in their underwear, photographs that show breasts or buttocks, photographs that expose the genitals, irrespective of whether or not there is a mosaic, shading, or artistic nature, or other images, projected images (videos), illustrations, or pictures that will be judged as obscene, or posting words that correspond to sexual activity or genitals or other obscene expressions

    (2) Actions of posting violent or grotesque photographs, or other images, words, or other expressions that would be considered unpleasant by ordinary users

    (3) Actions of posting expressions about sexual activity or expressions that have that intention within the Services

    (4) Actions of posting links that lead to adult sites

    (5) Actions of posting links to for child prostitution or child pornography or downloading uncensored video footage

    (6) Actions of writing reviews or diaries or otherwise using the Company’s Services to introduce adult-related products

    (7) All actions that the Company judges as having the main purpose of desiring or leading to meeting people of the opposite sex

    (8) Other actions that will be judged as having a negative influence on the character formation of minors (tattoos, alcohol consumption by minors, smoking, etc.)

    3. Commercial actions

    (1) Actions of making multiple transmissions or posts of the same meaning, for the purpose of advertising, announcing, or inviting (including multiple posts, spam mail, and chain mail)

    (2) Actions of posting or sending information of the content stated below

    a. Information with content for inviting third parties through a pyramid scheme or chain mail

    b. Information that leads to a site where benefits, such as points arise by becoming an affiliate or making invitations

    c. Information that includes information for sale

    (3) Actions of collecting or storing the personal information of other users, or attempting to conduct such actions

    4. Actions of posting personal information

    (1) Irrespective of whether they are conducted by the relevant person or a third party, actions of posting information that makes it possible to specify an individual, such as an individual’s e-mail address, telephone number, license plate number, financial institution account number, credit card information, or address

    (2) Actions of pretending to be a third party by posting or registering false information (including personal information, such as a person’s name, birthdate, e-mail address, or address), or actions of someone other than the relevant person using registered information (such as an e-mail address or password) to use the Services, even if the relevant person’s permission has been obtained

    5. Other

    (1) Actions such as political activities or religious activities

    (2) An action by a User for whom use was suspended because of a violation of registering for the Services again

    (3) An action of transferring the right to use a portion or all of the Company’s Services

    (4) Actions of using the right to use a portion of the Company’s Services to conduct an exchange transaction for cash or other property or economic benefits, or other actions of advertising, announcing, or inviting an exchange transaction

    (5) Actions of leaving an indiscriminate and large-quantity access history, for the purpose of inducing access

    (6) Other actions that the company judges as inappropriate based on a rational reason

Article 12 (Principle of self-responsibility)

  1. The User will use the Services provided by the Company at his or her own liability and will bear all liability for all actions conducted by using the Services and the results of those actions.
  2. In the event that the User caused damage to a third party by using the Services, the User will resolve the matter at his or her own liability and expense, based on Article 11 of the Regulations, and will not cause damage to the Company.
  3. In the event that the Company incurred damage for an action that goes against the Regulations or fraudulent or illegal activities, the Company can claim damage compensation from the User.
  4. The User will bear liability for his or her own actions (such as commodity transactions and viewing information) on third parties’ Internet sites that he or she was led to by advertisements that are displayed on the Site or their functions, and the Company will not bear any liability or obligations whatsoever for such actions by the User or their results.
  5. In the event that the User will post a message (text, image, or projected image (video), etc.) in an individual Service provided by the Company, it will be posted and reported based on the User’s intent and liability. The Company will not make any guarantees about the reliability, truth, accuracy, appropriateness, lawfulness, completeness, the fact that it does not infringe third parties’ rights or any other nature of the content of messages that are posted by the User. In addition, the Company will not bear an obligation to actively monitor whether or not the messages conflict with the Regulations.
  6. In the event that personal information or other information was voluntarily displayed within the Services provided by the Company (cases such as when a name, address, or e-mail address was written within a comment page), there is a possibility that the information will be collected and used by another User. The Company takes the maximum caution for protecting personal information, but in such a case, the Company will not bear liability. Please send and display information at your own liability.

Article 13 (Method for notification from the User to the Company)

  1. Notification from the User to the Company is to be notification through the web form designated by the Company or made by another method that the Company recognizes as suitable.
  2. In the event that the notification of the previous clause will be made by e-mail, the notification will become valid at the time when the e-mail from the User reaches the Company’s server.

Article 14 (Violation of regulations for use)

  • If you have violated these regulations for use or discovered an action that may violate these regulations for use, please contact the Company.

Article 15 (Exemption of liability)

  1. The Company will take various cautions when posting information that is posted on the Site, but it will not make any guarantees concerning the completeness, accuracy, usefulness, or safety of its content. Even in the event that any result has occurred because of a judgment the User made or an action taken based on posted information, the Company will not bear liability for that result.
  2. Information about products and campaigns posted on the Site is information related to a portion of such things, and it does not cover everything about them. In addition, all of the posted information on the Site is merely information for the time it is posted, and in some cases the names or content may be revised or abolished without advance notice after being posted on the Site or, because of the passage of time, posted information may end up not matching the facts.
  3. The Company will not bear any liability whatsoever in relation to damage that occurred for a problem occurring in a communication line or computer and the system being interrupted, delayed, or suspended, damages that occurred because of the Site being manipulated, or damage that occurred from fraudulent access to data.
  4. The Company will not guarantee completeness, accuracy, usefulness, suitability, or anything else for information that is posted on the Site or provided through the Site. In addition, we will not guarantee that harmful computer viruses are not included on the Site, the server, e-mail that is sent from a domain, or the Content within the Company.
  5. The Site’s address may be changed without advance notice. The Company will not bear liability for problems related to display or any other effects, such as broken links, that arise because of a change in the Site’s address.
  6. The Company will not bear an obligation to monitor or save information that was posted by the User using the Services. Depending on the posted information and capacity, there may be cases in which saving is not possible, but we will not bear liability, or liability for damage compensation, for insufficient capacity or elimination of or inability to save data or information.
  7. Even in the event that the User or a third party has incurred any damage from use of the Site, the Company will not bear any liability whatsoever for damage compensation.
  8. For all of the Services provided by the Company, even in the event that the User has incurred disadvantages or damage in association with a change, interruption, or suspension of the relevant Service, the Company will not bear liability for those disadvantages or damage.

Article 16 (Cookies)

  1. In order to investigate the User’s access history and state of use and otherwise provide the most appropriate Services to the User, the Company will collect information related to the IP address when the User accesses the Company’s server, information related to the portable terminal’s individual identification number if access is conducted on a portable terminal, and information related to the User’s access history by using cookie technology.
  2. In the event that the User has conducted settings in order to refuse cookies on the browser, use of the Company’s Services may be restricted.

Article 17 (Changes of regulations)

  1. The Company can make additions to or change the Regulations without the User’s consent and without bearing any liability to the User.
  2. Excluding cases that are separately stipulated by the Company, changed regulations for use will become valid at the time they are displayed on the Site.
  3. In the event that the User uses one of the Services after a change of regulations for use has become valid, it will be deemed that he or she agreed to all of the matters that are stated in the changed regulations for use.

Article 18 (Court of jurisdiction)

  • In the event that a dispute has arisen in relation to the Regulations, a court in Singapore will be the court of exclusive jurisdiction in the first instance.

Article 19 (Governing laws)

  • The laws of Singapore will be the governing laws for the interpretation and application of the Regulations.

Article 20 (Discussion)

  • In the event that a matter that is not stipulated in the Regulations or the Other Use Regulations, etc., or a question has arisen, the related parties will sincerely conduct mutual discussion and strive to amicably resolve the matter.

Supplementary provision

  • The Regulations will apply to all Users.

BEAUTY GARAGE Membership Regulations

Article 1 (General provisions)

  1. A Beauty Garage member (hereinafter referred to as the “Member”) refers to a user who conducted member registration in order to use the Beauty Garage online shops (hereinafter collectively referred to as the “Services for BG Members”) that are provided by Beauty Garage Inc. and its group companies (hereinafter referred to as the “Company”).
  2. The Beauty Garage Membership Regulations (hereinafter referred to as the Membership Regulations”) stipulate the matters to which the Member should comply.
  3. In addition to the Membership Regulations, if there are individual regulations or guidelines (hereinafter referred to as the “Individual Regulations, etc.”) that are stipulated for each service, the Membership Regulations and the Individual Regulations, etc., will be combined to comprise one set of regulations.
  4. When the Member uses the Services for BG Members, he or she will follow the Membership Regulations, as well as the stipulations of the General Regulations for Use, regulations that are subordinate to the Membership Regulations, rules, guidelines, and help (hereinafter collectively referred to as the “Other Use Regulations, etc.”).
  5. At the time a user applies for registration as a Member, it will be deemed that he or she agreed to the Membership Regulations.

Article 2 (Member registration)

  1. A person who wants to register as a Member (hereinafter referred to as the “Person Who Wants to Register”) will apply for member registration by following the procedures stipulated by the Company.
  2. We request that the member registration procedures be conducted by the person who will become a Member. Absolutely no registration by a representative will be allowed.
  3. In the event that the Person Who Wants to Register falls under any of the reasons stipulated below, it will not be possible to apply for member registration. In addition, in the event that it has been revealed that a Person Who Wants to Register who completed member registration procedures falls under any of the reasons stipulated below, we may not allow member registration by the Person Who Wants to Register.

    (1) When the person is not an owner of, an employee of, or a person who plans to open (work at) a hair salon, barbershop, esthetic salon, spa, relaxation salon, nail salon, beauty salon, chiropractic clinic, clinic, or type of school, or a student who is attending a type of school

    (2) When the Person Who Wants to Register does not actually exist

    (3) When registration was made for something other than an individual, such as a company name or an organization name

    (4) When the Person Who Wants to Register has received a judgment for the commencement of guardianship or commencement of curatorship, and the agreement of his or her legal representative, guardian of an adult, or curator has not been obtained at the time of application for registration

    (5) When the Person Who Wants to Register is already registered as a Member

    (6) When the Person Who Wants to Register has previously had his or her member qualifications suspended or eliminated for the Services for BG Members or another service provided by the Company because he or she violated the Membership Regulations or the Other Use Regulations, etc.

    (7) When there was a false statement, a clerical error, or an omission in matters that were reported to the Company at the time of application

    (8) When the person is involved in a type of organized crime group stipulated in the Act on the Prevention of Unjust Acts by Organized Crime Group Members

    (9) When it has been judged that the person is similar to the previous clause or is involved in an antisocial group or organization that is similar to the previous clause

    (10) When the person has a history of a previous conviction for a criminal offense and it has been recognized that he or she is not suitable as a Member

    (11) When the person has conducted violence, injury, demands, intimidation, threats, fraud, or a similar action

    (12) When the Company has, based on its own discretion, otherwise judged that it is inappropriate to make the Person Who Wants to Register a Member

Article 3 (Member qualifications)

  1. In order to have member qualifications, it is necessary to be a person who is an owner of, an employee of, or a person who plans to open (work at) a hair salon, barbershop, esthetic salon, spa, relaxation salon, nail salon, beauty salon, chiropractic clinic, clinic, or type of school, or a student who is attending a type of school.
  2. An individual who has agreed to the Membership Regulations and conducted the prescribed member registration procedures will have the qualifications as a member after the prescribed registration procedures are completed.
  3. In the event that the Member has lost member qualifications because of the withdrawal or cancellation, he or she will lose all rights and privileges related to the use of the Services for BG Members at the same time, and he or she will not obtain any right to make claims against the Company. In addition, the Company cannot respond in any way to the refunds of fees that the Member already paid.
  4. For a member who the Company has judged, based on its own discretion, as inappropriate as a Member, it may restrict the use of all or a portion of the Services for BG Members or cancel member qualifications based on Article 11 of the Membership Regulations.
  5. In the event that the Member bore a debt to the Company when he or she lost member qualifications, he or she is to pay the entire amount immediately after losing qualifications.

Article 4 (Management of login ID and password)

  1. The Member will bear liability for managing the login ID and password that are registered at the time of member registration procedures.
  2. The member can use the Services for BG Members by using the login ID and password on the Company’s designated homepage.
  3. The Company will confirm the Member’s identity based on the login ID and password that were entered. In the event that the Company has confirmed that the login ID and password match the ones that were registered, it will be deemed that the relevant use is used by the Member.
  4. The member may not dispose of the login ID or password, such as disclosing them to a third party or loaning them, transferring them, changing the name, selling them, or pledging them.
  5. Even if the Member or a third party has incurred damages because of insufficient management, a mistake in use, or use by a third party of the login ID or password, the Member will bear that liability, and the Company will not bear any liability. In addition, in the event that the Company has incurred damages for that reason, the Member will bear all liability for those damages and will provide compensation and indemnification for all of the damages and losses that the Company incurred.
  6. In the event that the Member has learned of use by a third party or theft of the login ID or password, the Member is to immediately notify the Company of that fact, and in the event that the Company gives instructions, the Member is to follow them. The Company will not bear any liability for damages that arose because of the leak or theft of the Member’s login ID or password.

Article 5 (Changes of notified matters)

  1. In the event that there has been a change in a matter that was reported to the Company when the Member made a member registration application, the Member is to make notification without delay and according to the Company’s prescribed method.
  2. Even in the event that the notification of change of the previous clause has not been made, when the Company has rationally judged, based on personal information or other information that was obtained respectively by a lawful and appropriate method, that there is a change in a reported matter, it may conduct handling as though the notification of change of the previous clause was made for the content of the relevant change. The Member will not make an objection about that handling by the Company.
  3. Even in the event that a notification, a document that was sent, or something else from the Company was late or did not arrive because the notification of Article 5.1 was not made, it will be deemed that it arrived at the time when it ordinarily should arrive. Provided, however, that in the event that the Member had unavoidable circumstances concerning the fact that the notification of change of Article 5.1 was not made, this will not apply.

Article 6 (Withdrawal)

  1. In the event that the Member wants to withdraw, he or she will give notification according to the procedures stipulated by the Company, and withdrawal will be after the withdrawal procedures at the Company have ended.
  2. In the event that the Member has died, it will be deemed that he or she withdrew at that time.

Article 7 (Handling of member information)

  1. The Company consents to the fact that the matters (including personal information) that the Member reports to the Company at the time of application for registration will belong to the Company and will be used for the provision of the Services for BG Members that are provided by the Company. The Services for BG Members will also include the Company or third parties sending or providing to members by another method information about events held by the Company or third parties, direct mail, direct e-mail, printed advertisements, and other advertising or information.
  2. In relation to the provision of the Services for BG Members, the Company may disclose or provide personal information within the scope that is necessary for the performance of work. The Member will agree in advance in relation to disclosure and the provision of personal information to related parties for performance of work.
  3. Matters related to the purposes of use and other handling in relation to the personal information obtained by the Company will be handled according to a separately stipulated privacy policy.

Article 8 (Method for notification from the Company to members)

  1. Except for cases in which there are particular stipulations in the Other Use Regulations, a notification from the Company to the Member will be made by sending an e-mail to the e-mail address that the Member registered with the Company when the Member conducted the member registration procedures stipulated in Article 2, generally posted on the website operated by the Company (hereinafter referred to as the “Site”), posted on the login screen for the Services for BG Members, or by another method that the Company recognizes as appropriate.
  2. In the event that the notification of the previous clause is made by e-mail, the Company will deem that the notification became valid when the e-mail was sent to the server that the Member uses. The Member will bear an obligation to view, without delay, e-mails related to use of the Services for BG Members that the Company sends.
  3. In the event that the notification of Article 8.1 is conducted by posting on the Site or posting on the login screen for the Services for BG Members, if the relevant notification is posted on the Site or on the login screen and the Member accesses the Site or the login screen, it will be deemed that notification to the Member became valid when it became possible to view the relevant notification.

Article 9 (Method for notification from a member to the Company)

  1. Notification from the Member to the Company is to be made by notification through the web form designated by the Company or by another method that the Company recognizes as appropriate.
  2. In the event that the notification of the previous clause is made by e-mail, the notification will become valid when the e-mail from the Member reaches the Company’s server.

Article 10 (Prohibited matters)

  • When using the Services for BG Members, the Member is prohibited from conducting the actions of each of the items below.
  1. Actions of use for a dishonest purpose
  2. Actions of infringing the copyrights, trademarks, or other rights of the Company or a third party, or actions that have a possibility of such infringement
  3. Actions of disposing of rights that are possessed as the Member by transferring or loaning them to a third party, selling them, conducting a name change, or establishing a right of pledge, or otherwise providing them as collateral
  4. Actions of violating public order and morals or a law or ordinance
  5. Actions of libeling, slandering, or causing other disadvantages for another member or third party
  6. Election campaigns or similar actions
  7. Actions of hindering operation of the Services for BG Members, irrespective of the means
  8. Actions of dishonestly using a credit card to use a service
  9. Actions of dishonestly using a login ID or password
  10. Other actions that the Company judges as inappropriate

Article 11 (Suspension or cancellation of member qualifications)

  • In the event that the Member falls under any of the reasons below, the Company can temporarily suspend or cancel all member qualifications without giving the Member any advance notice or notification and without bearing any liability to the Member.
  1. When it was revealed that the person falls under any of the reasons stipulated in Article 2.3
  2. When the person altered, without obtaining the Company’s consent, the information provided by the Company
  3. When the person has violated any clause of the Membership Regulations
  4. When payment suspension or punishment by suspension of bank transactions has arisen for the Member, when he or she has received a punishment, such as seizure, provisional seizure, provisional disposition, or compulsory execution, or when he or she has made a motion or received a motion for bankruptcy, civil rehabilitation procedures, or similar bankruptcy procedures
  5. When the person never purchased anything over a long period after member registration
  6. When the Company has otherwise judged that the person is inappropriate as a Member

Article 12 (Use of services)

  • In order to use the Services for BG Members, it will be necessary for you to agree in advance to the guidelines for use of the relevant services.

Article 13 (Fees for using services)

  1. Excluding services for which separate use fees are stipulated, the Services for BG Members will be provided to the Member free of charge, but the Company will never relinquish its authority for charging use fees.
  2. As a result of enhancement of service functions or a change of content, the use of a portion or all of the Services for BG Members may be changed to paid services. Provided, however, that a user will not be charged fees without obtaining the user’s agreement in advance or without providing an opportunity to cancel the service.

Article 14 (Changes of the Membership Regulations)

  1. The Company can make additions to or change the Membership Regulations without the Member’s consent and without bearing any liability to the Member.
  2. Except in cases that are separately stipulated by the Company, changed membership regulations will become valid at the time they are displayed on the Site.
  3. In the event that the Member uses one of the services after a change of the Membership Regulations has become valid, it will be deemed that he or she agreed to all of the matters that are stated in the changed membership regulations.

Supplementary provision

  • These regulations will apply to all users.

Guidelines for Using Beauty Garage Online Shop

Article 1 (General provisions)

  1. “Beauty Garage online shop” refers to the name of online shopping services (hereinafter referred to as the “Services”) that Beauty Garage Singapore Pte. Ltd., (hereinafter referred to as the “Company”) provides to Beauty Garage members (hereinafter referred to as the “Users”).
  2. The Guidelines for Using Beauty Garage Online Shop (hereinafter referred to as the “Use Guidelines”) stipulate matters for which all of the Users who use the Services should comply.
  3. The Users are to follow the Use Guidelines, as well as the stipulations of the General Regulations for Use, the Beauty Garage Membership Regulations, regulations that are subordinate to the Use Guidelines, rules, guidelines, and help (hereinafter collectively referred to as the “Other Use Regulations, etc.”).
  4. Matters that are not stated in the Use Guidelines will be according to the Other Use Regulations, etc.
  5. In the event that a User has used the Services, it will be deemed that he or she agreed to the Use Guidelines.

Article 2 (Services)

  1. The Services are services by which it is possible to purchase hairdressing tools, esthetic instruments, beauty supplies, or services (hereinafter collectively referred to as the “Products, etc., for Purchase”) on the shopping site provided by the Company.
  2. The Services are services for members only. Beauty Garage member registration is necessary for use.
  3. The Company can freely make decisions at its own discretion for changing, interrupting, or ending the Services. In the event that the Company has judged that it is necessary because of a service change or service suspension, it may conduct contact by e-mail.

Article 3 (Purchase of products)

  1. In the event that a User wants to purchase the Products, etc., he or she is to make an application by following the method designated by the Company.
  2. A sales agreement related to the Products, etc., for Purchase that will be concluded between the User and the Company will be established at the time when the Company sends the User an e-mail stating that reception of the Products, etc., for Purchase has been completed (hereinafter referred to as the “Notification of Completion of Receipt”) in response to the application of the previous clause.
  3. Irrespective of the provisions of the previous clause, in the event that a fraudulent action or an inappropriate action was conducted in relation to the use of the Services, the Company can revoke or cancel the sales agreement or implement other appropriate measures.
  4. Sales prices will be the prices at the time of ordering. Even in the event that a price change occurred in the period between ordering and delivery, the sales price will not be changed.
  5. Except in cases separately stipulated by the Company, the installation of products, etc., unpacking, or collection of packing materials will not be conducted at the time the Products, etc., for Purchase are delivered.
  6. It will not be possible to change the place of delivery after products have been shipped.
  7. In the cases below, the Company may revoke a purchase application that was made by the User.
    (1) When it is clear that a sales price or reward points are incorrect when compared with proper market prices

    (2) When the time of arrival of goods is not settled, or when it is not possible to make arrangements for a product because production has ended

    (3) When an application that exceeds the restricted quantity for a limited-edition product has been received

    (4) When an application for a product that does not actually exist has been received because of incorrect information that was displayed on this site

    (5) In the event that payment will be made by bank transfer, when it is not possible to confirm payment by seven days after invoicing

    (6) When it has been recognized that there are false facts in the personal information of the person who made an application for purchase

  1. The Notification of Completion of Receipt will become valid at the time it is sent by the Company. It will be valid even if it does not reach the user because of incorrect registration of an e-mail address or a communication-related problem, and the Company will not be able to bear any liability whatsoever.

Article 4 (Method of settlement)

  1. The amount of payment for the Products, etc., for Purchase will be the total amount of the product purchase price, service charges, such as processing fees, postage, handling service charges, and consumption tax.
  2. Payment for the Products, etc., for Purchases that were purchased using the Service will be paid by a credit card in the User’s name, cash on delivery, or advance payment by bank transfer.
  3. A case of payment by credit card will follow the conditions of an agreement conducted separately between the User and the credit card company. In the event that a dispute has arisen between the User and the relevant credit card company, it will be mutually resolved by the relevant parties, and the Company will not bear any liability whatsoever.
  4. In a case of payment by cash on delivery, the User will use the service provided by the delivery company designated by the Company.

Article 5 (Return of purchased products, etc.)

  1. If there is a problem, such as a flaw or damage in a product, or in the event that a product has been delivered that differs from what was ordered, it will be possible to return it if it is within one week after the arrival of the product. Provided, however, that the products that can be returned will be only products that are in the same state as when they were delivered to the User.
  2. The products stated below cannot be returned or exchanged based on the User’s circumstances.
    (1) Cosmetics, consumables, items that are sold as-is, and new items for receiving and placing orders

    (2) Products for which one week has passed since delivery

    (3) Products for which the package was opened or products that have already been used

  1. Decisions about product defects will be based on the manufacturer’s judgment, and in the event that there is a disagreement between the opinions of the User and the manufacturer, a decision will be made based on the Company’s judgment.

Article 6 (Prohibited matters)

  1. The User is prohibited from selling via the Internet esthetic goods or cosmetics that were purchased from the Company and that are stated as being for business use.
  2. In the event that the User will sell on the Internet a product that was purchased from the Company and that is something other than a product of the previous clause, he or she is prohibited from selling it for a price other than the manufacturer’s suggested retail price.

Article 7 (Exemptions)

  1. For the Purchased Products, etc., that are purchased using the Services, the Company will not make any guarantees concerning quality, nature, or compatibility with other products.
  2. We take meticulous care to strictly adhere to delivery dates, but in some cases, a change of delivery date or delivery time may occur because of the area, date, natural disaster, or circumstances or trouble at the consignor or transport company. Except in cases due to the Company’s deliberate intention or gross negligence, even in the event that such a change causes damage to the User or a third party, the Company will not bear any liability whatsoever.
  3. In the event that, in relation to a product that the Company sold to the User, the User incurred damage based on a reason attributable to the Company or a hidden defect of the product, etc., the Company will provide compensation for such damage, limited to direct damage and with a maximum of the sales price.

Article 8 (Changes of the Use Guidelines)

  1. The Company may change or revise the Use Guidelines for the Services without notifying the User in advance.
  2. Except in cases separately stipulated by the Company, changed Use Guidelines will become valid at the time they are displayed on a website operated by the Company.
  3. In the event that the User uses the Services after a change of the Use Guidelines has become valid, it will be deemed that he or she agreed to all of the stated content in the changed Use Guidelines.

Supplementary provision

  • These guidelines will apply to all Users.
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